Privacy Policy
Introduction
This Privacy Policy explains how Convoke Software ("we", "us", "our") collects, uses, and protects your information when you visit our website convoke.software ("the Website").
Information We Collect
Contact Information
When you submit our contact form, we collect:
- Your name
- Email address
- Any additional information you provide in your message
Analytics Data
We use Google Analytics to understand how visitors interact with our Website. This service may collect:
- Pages visited and time spent on each page
- Technical information such as browser type and device type
- Approximate geographical location (country/city level)
- Referral source (how you found our website)
How We Use Your Information
We use the collected information for:
- Responding to your inquiries and messages
- Improving our website's user experience
- Understanding our website's performance and visitor behavior
- Protecting our website's security and preventing fraud
Cookies
We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings and our cookie consent banner.
Our analytics implementation uses the following cookies:
- _ga: Used to distinguish users (expires after 2 years)
- _ga_[ID]: Used to maintain session status (expires after 2 years)
Data Sharing and Third Parties
We do not sell your personal information to third parties. We may share analytics data with:
- Google Analytics (for website analytics)
- Service providers who assist in our operations
- Law enforcement when required by law
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of your personal data
- Request deletion of your personal data
- Opt-out of analytics tracking
- Withdraw your consent at any time
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@convokesoftware.com
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date.
Last updated: November 30, 2024